jita96 Privacy Policy

This Privacy Policy ("Policy") describes how jita96 ("we", "us", or "the Platform"), operator of jita96.app, collects, uses, stores, discloses, and protects the personal information of individuals ("you", "Player", or "User") who access or use the jita96 website, mobile platform, live casino, sports betting, and slots services.

By creating an account on jita96, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must discontinue use of the Platform and close your account by contacting our support team.

This Policy should be read alongside our Terms & Conditions, which together form the complete regulatory framework governing your use of jita96.

Privacy at a Glance

The following six principles summarise how jita96 approaches your privacy. Full details for each are set out in the sections below.

1. Personal Data We Collect

jita96 collects personal data through several channels: directly from you during registration and account use, automatically through your use of the Platform, and from third-party payment providers when you make a deposit or withdrawal. The categories of personal data we collect include:

jita96 does not collect or store full card numbers for Visa or Mastercard transactions. Card payments are processed through PCI-DSS-compliant payment gateways, and only tokenised payment references are retained by jita96.

2. How We Use Your Personal Data

jita96 processes your personal data for the following specific purposes, each of which is grounded in a legitimate basis for processing:

• Account creation and management: To register your account, authenticate your identity at login, and maintain your player profile and account settings on jita96.
• Payment processing: To process BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banking institutions, and to verify that payment accounts belong to the registered account holder.
• Identity verification (KYC): To confirm that you are aged 21 or above and to comply with our obligations under applicable anti-money-laundering and know-your-customer requirements before processing your first withdrawal.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other prohibited activities on the Platform.
• Responsible gaming: To monitor gameplay patterns that may indicate problem gambling behaviour, and to facilitate the delivery of responsible gaming tools such as deposit limits, session alerts, and self-exclusion.
• Customer support: To respond to your queries, resolve complaints, and maintain records of support interactions for quality assurance and dispute resolution purposes.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the jita96 platform, optimise game selection, and enhance the mobile user experience for players across Dhaka, Chittagong, Sylhet, and other regions of Bangladesh.
• Promotional communications: To send you SMS notifications about bonuses, promotions, and seasonal offers (e.g., BPL cricket season promotions, Eid offers) where you have given explicit consent to receive such communications.
• Legal compliance: To comply with applicable legal obligations, respond to lawful requests from regulatory or law enforcement authorities, and maintain financial records as required.

3. Cookies and Tracking Technologies

jita96 uses cookies and similar tracking technologies to operate the Platform effectively and to remember your preferences between sessions. The types of cookies used on jita96.app are as follows:

• Essential cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing identifiers. Essential cookies cannot be disabled without breaking core Platform functionality such as login and BDT payment processing.
• Preference cookies: Store your Platform settings between sessions, such as your chosen game category, notification preferences, and responsible gaming tool configurations.
• Analytics cookies: Collect anonymised data about how players navigate the Platform (page visit frequency, session length, feature usage). This data is processed in aggregated form only and is not linked to individual player identities.
• Security cookies: Detect suspicious login attempts, unusual deposit patterns, or access from unrecognised devices, enabling jita96 to take proactive action to protect your account.

jita96 does not deploy third-party advertising cookies or permit any advertising network to place cookies on jita96.app for the purpose of building cross-site behavioural profiles. You may manage cookie preferences through your mobile browser settings, though disabling essential cookies will impair your ability to use the Platform.

4. Sharing Your Personal Data

jita96 does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited and controlled circumstances:

• Payment processors: Your mobile banking account number and transaction amounts are shared with bKash, Nagad, Rocket, Upay, and our partner banks (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) solely to execute the payment or withdrawal you have requested.
• Game providers: Your account identifier (not your full personal details) is shared with certified game studios — including Evolution Gaming, Pragmatic Play, Spribe, NetEnt, Microgaming, and Ezugi — as necessary to deliver live casino games, slots, and sports betting markets through the jita96 platform.
• Identity verification providers: Your NID information and identity documents may be shared with a third-party KYC verification service provider during the account verification process. Any such provider is contractually required to process your data solely for verification purposes.
• Legal and regulatory authorities: jita96 may disclose personal data to government bodies, law enforcement agencies, or regulatory authorities where required by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of our players, or comply with a legal obligation.
• Business successors: In the event of a merger, acquisition, or asset sale involving the jita96 platform, your personal data may be transferred to the acquiring entity, provided that entity agrees to honour the commitments made in this Policy.

5. Data Security Measures

jita96 takes the security of your personal data seriously and has implemented a layered set of technical and organisational safeguards to protect your information against unauthorised access, accidental loss, disclosure, or destruction:

• 256-bit SSL/TLS encryption is enforced across all pages and API endpoints on jita96.app, ensuring that data transmitted between your device and our servers cannot be intercepted by third parties.
• Password hashing using industry-standard bcrypt ensures that your login password is never stored in plain text. Even internal jita96 systems cannot retrieve your password — only reset it.
• Two-factor authentication (2FA) via SMS OTP is available for all registered accounts and is strongly recommended for all players, particularly those with high-balance accounts.
• Restricted internal access — personal data is accessible only to jita96 staff whose roles require it (e.g., customer support agents verifying your identity during a withdrawal request, and compliance staff conducting AML reviews).
• Regular security audits and penetration testing are conducted to identify and remediate vulnerabilities in the jita96 infrastructure.
• Secure server infrastructure with firewalls, intrusion detection systems, and encrypted data-at-rest storage ensures that your data remains protected even if physical server security were ever compromised.

While jita96 employs robust security measures, no internet platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own login credentials and for notifying jita96 immediately at [email protected] if you suspect any unauthorised access to your account.

6. Data Retention

jita96 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following retention periods apply:

7. Your Privacy Rights

As a registered jita96 player, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered mobile number and a description of your request. jita96 will respond within 14 business days of receiving a valid request.

• Right of Access: You may request a copy of all personal data jita96 holds about you, including your account history, transaction records, and KYC documents on file.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. For name or date-of-birth corrections, supporting documentation may be required.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no overriding legal obligation requires its retention (e.g., AML record-keeping obligations may prevent immediate deletion of transaction records).
• Right to Restriction: In certain circumstances, you may request that jita96 restrict the processing of your data — for example, while a rectification request is being resolved.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your particular circumstances warrant it.
• Right to Data Portability: Upon request, jita96 will provide you with your personal data in a structured, commonly used, machine-readable format (CSV or JSON) where technically feasible.

8. Protection of Minors

jita96 does not knowingly collect personal data from individuals under the age of 21. Our Platform is strictly intended for adults aged 21 and above. Age verification is conducted as part of the account registration process, and additional documentary evidence of age may be requested before a Player's first withdrawal is approved.

If jita96 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to close the associated account, return any remaining balance to the payment source used for deposit (where technically feasible), and delete all personal data associated with the underage account.

If you are a parent or guardian and believe your child may have registered an account on jita96, please contact us immediately at [email protected] so that we can investigate and take the appropriate action without delay.

9. Changes to This Privacy Policy

jita96 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered Players via SMS to the mobile number held on their account at least 7 days before the revised Policy takes effect. The updated Policy will also be published on this page with a revised "Last Updated" date.

Your continued use of the jita96 Platform after the effective date of any revised Privacy Policy constitutes your acknowledgement and acceptance of the changes. We encourage you to review this page periodically to stay informed about how jita96 protects your personal information.

Related Documents

These pages form part of the complete jita96 regulatory and player-protection framework.